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Facebook’s Mobile Site Errors Resulting in Refunds for Video Ads

If you checked your Facebook ads account and noticed that there was more money in there than you expected, it is likely because you were refunded for some ads that were played out of view. Facebook reported that they had some errors with their mobile site as well as Instant Articles on the Android app, which resulted in videos ads being played while out of view (as well as normal videos). They have informed the impacted advertisers about the issue, and refunded the money as of Monday November 6th.  The total impact is reported to be quite low compared to .. Read More
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